
6 / SECURITYSALES.COM / DECEMBER 2014
SSI’s BENCH TEST
Products are tested and reviewed by R. Grossman and Associates Inc., an
independent consulting firm specializing in electronic security products and
projects. For more information, visit www.tech-answers.com.
on Qolsys’ YouTube channel) or both.
To that end, it seems that pretty much every setting on this
panel is customizable. From voice language (currently English
and Spanish) to grouping sensors to conguring alarm types
and delays on a sensor-by-sensor basis, you are covered. An-
nunciation sounds can even be assigned individual “ring
tones” like contacts on a cellphone. is is clearly an installed
product and we aren’t reviewing this in the context of a do-it-
yourself project. ere’s an investment of time required to learn
what can be done, and tinkerers such as ambitious homeown-
ers monkey at their own peril. ere’s a separate installer pass-
word that opens up more conguration options, and we rec-
ommend guarding it with vigilance.
A number of settings are also performed via Alarm.com but
reviewing that software is beyond the scope of this Bench Test.
We did nd that site, and the related apps, to be far more intu-
itive than the front panel from both an end-user and installer’s
prospective. Qolsys says that homeowners are far more likely to
use their smartphone for all but basic arming and disarming of
the system, and we tend to agree with them.
Testing
A key ingredient of an alarm panel is reliability and we put
the IQ Panel through its paces for an extended period with-
out a hitch. Simulated power failures didn’t throw it (there’s a
2500mAh lithium ion battery backup) and a congurable pow-
er saving feature is smart enough to shut o the slide show and
panel lights when the panel is running on battery. We also tried
simultaneous alarm events, tampering with sensors and any-
thing else we could think of. With the exception of the need to
press hard or make sure ngernails weren’t in the way when
activating the touchscreen, the panel performed awlessly.
In fact, the use of a resistive touchscreen, unlike a capacitive
screen such as the ones used in smartphones and tablets, al-
lowed us to arm and disarm the panel while wearing gloves — a
handy feature given the intended application.
e alarm notication via Alarm.com was also appreciated. It
was good to be notied of power failures and water leaks, as well
as the usual “arm” and “disarm” notications. e granularity of
notications borders on creepy, but you can selectively shut them
o as needed. You can be told when your child arrives home from
school and disarms the system, but I’m not sure you’ll want to
know when they’ve opened the refrigerator. Your call.
Our main criticism of the IQ Panel is the end user-facing
software. Sure, we understand that you’ll be using the Web site
and apps more than the touchscreen, but that doesn’t excuse
poor usability. End users will compare this to slick tablets and
be disappointed. For example, a user entering an invalid alarm
code will show up in the Status log on the home screen. Pressing
the Status icon will show you the alarm event, but if you want
to see a picture of the person who entered the wrong code, you
have to go back to the home screen, press the Camera button,
press the Alarm Photos button and view the picture. Why can’t
these be cross-linked? Screens aren’t intelligent or persistent; if
I press on the Status icon because it is showing that there were
alarm events, why can’t it take me to the Alarms tab instead of
always taking me to the Status tab? ere’s no way to clear an
alarm event without deleting it — suppose I want a record of
how many times little Johnny entered the wrong code? Sure,
I can look in the History log, but there are a lot of entries there
and things will get lost. You can’t page down through long logs,
even though a scroll bar appears on the right side of the screen.
Granted, these are issues relating to renement rather than
functionality, but they can be frustrating, particularly to non-
technical people who seem to complain the loudest.
Conclusions
e Qolsys IQ Panel is a well-designed, solidly built alarm pan-
el that can serve as the brains of a smart home while reliably
handling routine alarm duties. It is constantly evolving and
improved quite a bit during the course of the review period. A
better screen, some software renements and perhaps an eye
on outward aesthetics might make this product even more ap-
pealing, but these aspects of the panel by no means diminish
the ease of use and versatility of this innovative product. After
playing with the Qolsys panel for a few weeks, it will be dicult
to go back to my basic teeny
alarm keypad, its green LCD
display and tinny beeping
noises! To say nothing of the
huge locked cabinet in my
utility room that Qolsys is
rendering obsolete.
SSI
VERDICT
FEATURES ➊ ➋ ➌ ➍ ➎
CONSTRUCTION ➊ ➋ ➌ ➍ ➎
SETUP ➊ ➋ ➌ ➍ ➎
PERFORMANCE ➊ ➋ ➌ ➍ ➎
OVERALL ➊ ➋ ➌ ➍ ➎
The IQ Panel’s construction is impressive, with careful attention
to ventilation and serviceability. The various radio antennas are
ingeniously arranged around the edge.
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